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Consistency without Compromise—Is it Possible?

It’s no secret that in the commercial cleaning industry, keeping costs to a minimum is extremely important.  You don’t want to spend a fortune keeping your facility clean, and in fact you’d rather not have to spend anything on it at all.  However, because you recognize that dirt is one of those unpleasant realities that isn’t going away by itself, you know you need to hire a cleaning company.  You may be tempted to simply award the contract to whoever can do the work for the least amount of money, but before you do so, consider the potential hidden costs of that decision:

  • What is the cost to you when you have to spend time calling back your cleaning company to complete work that wasn’t done properly the first time?

  • What is the cost to you when your cleaning company doesn’t show up on time (or at all), and doesn’t follow up to fix problems or respond to emergencies?

  • What is the cost to you when OSHA or other government agencies fine you because of health or safety violations related to negligence on the part of your cleaning company?

  • What is the cost to you when customers visiting your business are turned off by unsanitary conditions that your cut-rate cleaning contractor overlooked?

When you take these questions into consideration, it becomes evident that the potential costs of hiring the lowest bidder could be quite high.  But what if there was a way to get the results you want without compromising on price?  Is that even possible?

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